Getting Started with KBee

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Last updated by Sandeep Dinesh 9 months ago

Welcome to KBee! You’ll need to complete a few easy steps to get started with your new Help Center.

Add a new Article to your Space

A space is a standalone knowledge base or help center. Each space has its own URL, theme, security settings, and collection of articles. Articles are edited within Google Docs and then rendered by KBee in a Space.
There are two ways to add an article to your space:
Create a new article
Add existing articles to your space

Create a new article

Click on the space & subfolder you’d like to add an article to. Then click the β€œ+ Add Article” button, give your article a name, and click β€œOk” to add a new article to your knowledge base.
Note: You can add folders to your space (by clicking β€œ+ Add Folder) if you want to create sub-categories for your articles. This is not mandatory.
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Kbee will pop open a Google Doc for you to start writing the article in Docs.
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This is an example of a new article created by Kbee

Add existing articles to your space

If you already have articles written in Google Docs, you can simply drag those into the folder Kbee created in Drive. Kbee will then render each Doc as a standalone article in your knowledge base. To access the folder Kbee created, click on β€œView in Drive” and copy your Docs into this folder.
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Publish your articles

After you’re done creating your article, you will need to publish it to your knowledge base. To publish your article, click on the πŸ‘ symbol next to the name of the article.
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View your Knowledge Base

Click on β€œLive View” to view your Knowledge Base!
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Optional: Edit your Space Theme and Settings

Click on β€œSettings”
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Click on the β€œDesign” icon to edit the look and feel of your Space. This article goes into further detail about changing your Space Theme and Settings
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Refreshed On: Nov 29, 2021 01:46:05 UTC+00:00