Custom Domainsย
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If you are on the Pro or Business plan, you can map your space to a custom domain. This means instead of your Space being hosted atย yourcompany.kbee.app , you can have it hosted atย help.yourcompany.comย
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Add Domainย
In your Kbee dashboard, navigate into the space you want to set up a custom domain for. Click the โSettings'' buttonย
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Then scroll down to โCustom Domainsโย
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Click โ+ย Add Custom Domain โย
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Enter in the new Domain and click โAdd Domainโย
Set up DNSย
You will need to configure your DNS provider to map your domain to Kbee.ย
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For the subdomain you selected, set a CNAME record with the valueย cname.kbee.app.ย
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For example, if you are using Google Domains it would look like this:ย
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Once the DNS propagation has completed, you will see a checkmark:ย
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Note: This process can take up to 24 hours to complete!ย
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SSLย
Kbee will automatically provision a SSL certificate for you. Once the certificate is issued, your custom domain will be live!ย
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Kbee will send you an email once the custom domain is live.ย
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Note: This process can take up to 24 hours to complete! ย
Vercel Usersย
Currently, Vercel has a technical limitation: each domain (e.g,ย yourdomain.com ) can be associated with only one Vercel account. As Kbee uses Vercel to host your space, the following workaround is necessary for customers already using Vercel:ย
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Download the Vercel CLI ย โ You'll need this to create a new project. Then login from the command line with theย vercel login ย command.ย
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From within the "kbee-custom-domain" folder, runย vercel deploy . It will guide you through creating a new project on Vercel and will deploy it.ย
Go into the Vercel UI, open the project you just created, and inย Settings > Domains , add the desired subdomain for your Kbee spaceย ย
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Let us know ย if you have any trouble setting this up!ย